Privacy
policy

Who processes your data

NOBLIS Jewellery processes personal information provided through noblis.md, by phone, email, WhatsApp or during consultations at the showroom.

Information is used only for client communication, assessing enquiries, fulfilling orders and meeting legal obligations.

Information we may collect

Depending on how you interact with NOBLIS, we may collect:

• your first and last name;
• phone number;
• email address;
• delivery address;
• order details and preferences;
• jewellery size;
• reference images you provide voluntarily;
• your communication history with the atelier;
• technical data such as IP address and device type;
• information generated by cookies and analytics tools.

Purposes of processing

Information may be used to:

• receive and assess enquiries;
• contact the client;
• prepare individual proposals;
• specify and create jewellery;
• process payments and deliveries;
• manage warranties and follow-up enquiries;
• maintain website security and functionality;
• meet accounting and legal obligations;
• analyse website performance where permitted;
• send marketing communications only with the necessary consent.

Legal bases for processing

Information is processed where necessary to prepare or fulfil an order, meet a legal obligation, pursue NOBLIS’s legitimate interests or on the basis of your consent, as applicable.

Where processing relies on consent, you may withdraw it. Withdrawal does not affect the lawfulness of earlier processing.

Forms and reference images

Information and images sent through forms are used to assess your enquiry and prepare a relevant proposal.

Please do not submit images or documents containing other people’s personal information without their consent.

Recipients of information

Information may be shared only with providers involved in website operation, payment processing, accounting, communication or delivery, to the extent needed for the service.

Information may also be disclosed to public authorities where required by law.

NOBLIS does not sell clients’ personal information.

Data retention

Information is retained only as long as needed for its original purposes and for compliance with legal, accounting or contractual obligations.

Enquiries that do not lead to orders may be retained for a reasonable period to continue communication or resolve outstanding questions.

Cookies and analytics

The website may use essential cookies needed for the basket, session and security features.

Analytics or advertising tools must be activated in line with preferences expressed through the cookie controls wherever consent is required.

You can restrict cookies in your browser settings. Disabling essential cookies may affect some services.

Information security

NOBLIS applies reasonable technical and organisational measures to protect information against unauthorised access, loss, alteration or disclosure.

No method of electronic transmission or storage can guarantee absolute security. In the event of an incident, measures required by relevant law will be applied.

Your rights

Subject to the conditions set by law, you may request:

• information about data processing;
• access to your personal information;
• correction of inaccurate information;
• erasure of information;
• restriction of processing;
• objection to certain processing;
• data portability where applicable;
• withdrawal of consent;
• the right to lodge a complaint with the competent authority.

Some rights may be restricted where retaining information is necessary for a legal obligation or to establish, exercise or defend a legal claim.

Exercising your rights

To exercise a right or ask about personal information, contact us at:

To protect information, NOBLIS may request additional details needed to verify the requester’s identity.

Policy updates

This policy may be updated when internal processes, services used or legal requirements change.

The updated version will be published on this page with its last revision date.