Payment methods

The final price depends on design, metal, weight, size, stones, production complexity and additional services. Initial estimates become firm only after the order specifications are confirmed.

Before payment, the client receives essential information about the piece, amount, deposit, estimated timeframe and available payment method.

An individual order usually requires a 70% deposit of the confirmed value. Work begins after all details are approved and receipt of the deposit is confirmed.

The remaining balance is paid as individually agreed, before dispatch or on handover at the showroom. Jewellery is not dispatched until the agreed payment conditions are met.

Changes requested after design approval may affect the price and timeframe. Additional costs are communicated before work continues.

Payment is confirmed when the amount is recorded by the processor, bank or NOBLIS, depending on the method. A screenshot or initiation of a transfer alone is not final confirmation of receipt.

The client receives the applicable fiscal and/or commercial document. Complete billing details must be provided before the order is finalised so documents can be issued correctly.

Card payments are processed within the payment provider’s infrastructure. NOBLIS does not receive or store the full card number, PIN or CVV/CVC security code.

The bank or processor may require additional authentication, including approval in the banking app or 3D Secure where applicable.

The currency and amount are stated in the order confirmation, invoice or processor’s page. For payments in another currency, the issuing bank may apply its own exchange rate and fees.

NOBLIS does not control fees charged by the client’s bank or intermediary banks, or conversion costs. Bank-transfer orders are paid only to the extent of the amount actually received.

A bank or processor may refuse or delay payment because of insufficient funds, incorrect details, transaction limits, security checks or card restrictions.

An unconfirmed payment does not automatically start production. The client may try again or ask for an available alternative method.

Approved refunds normally use the original payment method, unless the law, processor or agreement between the parties requires another solution.

The time for funds to appear depends on the bank and processor. For custom orders, cancellation and refunds are assessed according to work progress, purchased materials, incurred costs, agreed conditions and applicable law.

These provisions do not limit the client’s rights in cases of an erroneous payment, unauthorised transaction or non-conforming product.

To protect clients and prevent unauthorised transactions, NOBLIS, the bank or processor may request additional checks before confirming a high-value payment.

We may temporarily suspend order confirmation if billing, payer and beneficiary details differ or there are reasonable signs of fraud. We request only information needed for verification and legal obligations.

To confirm a payment or clarify order conditions, contact NOBLIS at +373 60 780 678 , on office@noblis.md or through the contact form.

Showroom hours: Monday–Friday, 11:00–19:00. Visits are by prior appointment.